Privacy Policy

1Introduction

9889jili ("we", "us", "our") operates the online gaming platform accessible at https://9889jili.vip (the "Platform"). As a platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and nationwide, we take our data protection obligations seriously.

This Privacy Policy describes how 9889jili collects, processes, stores, and protects personal data in connection with your use of the Platform. It applies to all registered account holders, visitors, and any individual who interacts with any part of the 9889jili Platform or its associated services.

By registering an account or continuing to use the 9889jili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you should discontinue use of the Platform immediately.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 9889jili.

2Data We Collect

9889jili collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by applicable law or regulatory obligation.

3How We Collect Data

9889jili collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your device and browsing behavior.
• Third-party sources: Data received from payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and analytics partners, where permitted by applicable law.
• Publicly available sources: In limited circumstances, data from publicly available sources such as government databases or credit reference agencies, where required for compliance purposes.

All data collection is conducted in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

4How We Use Your Data

9889jili uses the personal data we collect for the following purposes:

• To create, manage, and maintain your 9889jili account, including identity verification and age verification (21+ requirement).
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• To provide customer support and respond to your inquiries, complaints, and feedback.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements and reporting obligations to relevant Philippine authorities.
• To monitor your gaming activity for responsible gaming purposes, including identifying signs of problem gambling and activating protective measures where appropriate.
• To send you account-related communications, including transaction confirmations, security alerts, and policy updates.
• To send you promotional communications and personalized offers, where you have consented to receive such communications.
• To improve the Platform, analyze usage patterns, and develop new features and services.
• To enforce our Terms & Conditions and other applicable policies.

9889jili will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or establishing another lawful basis for processing.

5Legal Basis for Processing

9889jili processes your personal data on the following legal bases, as applicable under the Data Privacy Act of 2012 and related Philippine regulations:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, age verification requirements, and regulatory reporting.
• Legitimate interests: Processing necessary for 9889jili's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly in relation to marketing communications and non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6Data Sharing & Disclosure

9889jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and security providers: Specialist agencies that assist 9889jili in detecting and preventing fraudulent activity and ensuring platform security.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission (NPC), law enforcement bodies, and other regulatory authorities, where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by 9889jili in connection with the operation of the Platform.

All third parties with whom 9889jili shares personal data are required to maintain appropriate technical and organizational security measures and to process personal data only in accordance with 9889jili's instructions and applicable law.

7Cookies & Tracking Technologies

9889jili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly. These cannot be disabled without affecting core functionality, including login sessions and security features.
• Performance and analytics cookies: Used to collect anonymized information about how players use the Platform, helping us identify areas for improvement and measure the effectiveness of our services.
• Functional cookies: Used to remember your preferences and settings, such as language preferences and display options, to provide a more personalized experience.
• Marketing and targeting cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only activated with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

8Data Retention

9889jili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general principle, 9889jili applies the following retention periods:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory record-keeping requirements.
• Transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Communications data: Retained for up to three (3) years from the date of the communication, or longer where required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to two (2) years from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 9889jili's data disposal procedures.

9Data Security

9889jili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the 9889jili Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for account access.
• Regular security audits and penetration testing conducted by independent security specialists.
• Strict access controls ensuring that only authorized 9889jili personnel can access personal data, on a need-to-know basis.
• Staff training on data protection obligations and secure data handling practices.
• Incident response procedures to detect, report, and address any personal data breaches promptly.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 9889jili will notify the National Privacy Commission (NPC) and, where required, affected individuals, in accordance with the Data Privacy Act of 2012 and its implementing rules.

While 9889jili takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying 9889jili immediately if you suspect any unauthorized access to your account.

10Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by 9889jili:

To exercise any of these rights, please contact the 9889jili Data Protection Officer via the support channels described in Section 14. We will respond to all verified requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

If you believe that 9889jili has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11Children's Privacy

The 9889jili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing online casino-style gambling. 9889jili does not knowingly collect personal data from individuals under the age of 21.

If 9889jili becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all associated data will be securely deleted, and any deposits will be returned in accordance with our account closure procedures.

If you are a parent or guardian and believe that a minor has registered on the 9889jili Platform or provided personal data without your consent, please contact our support team immediately via live chat so that we can take prompt action.

12Third-Party Links

The 9889jili Platform may contain references to third-party services, such as payment processors and identity verification providers, that operate under their own privacy policies. 9889jili is not responsible for the privacy practices or content of any third-party services.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 9889jili Platform. The inclusion of any reference to a third-party service does not constitute an endorsement of that service's privacy practices by 9889jili.

13Changes to This Policy

9889jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via the contact details associated with their account.

We encourage you to review this Privacy Policy periodically to stay informed about how 9889jili protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

14Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 9889jili handles your personal data, please contact our Data Protection Officer using the details below. Our support team is available 24 hours a day, seven days a week.

Email: [email protected]

You may also reach us via the live chat function available on the 9889jili Platform at any time. We aim to acknowledge all privacy-related inquiries within one (1) business day and to resolve them within thirty (30) days of receipt.